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Knowledge Base

"failed to create cluster" Is Reported When FusionSphere Installer Is Used to Install VRM

Publication Date:  2019-08-05  |   Views:  112  |   Downloads:  0  |   Author:  zWX531734  |   Document ID:  EKB1100024067


Issue Description

Version: FusionCompute_V100R006C10SPC101

An error is reported when FusionSphere Installer is used to install VRM

Handling Process

1. Open the local task manager and check whether the win_vrm service is running properly.

2.  Check whether the local port 7070 is occupied. (Use the local port 7070 when installing VRM.)

Open the cmd window and run the netstat -ano | findstr "7070" command.

Port 7070 is occupied by the process whose PID is 1236. In the task manager, find that the service is AnyDesk (AnyDesk is a remote desktop software).

3.  Stop the anydesk process and release port 7070.

4.  Reinstall VRM. The installation is successful.

Root Cause

Local port 7070 is occupied by other software.