The interface of some sites is stuck when
TE Desktop is added to video conference.
1. Analysis the logs and check the status info of terminal call, the result is: Received stream loss is severe, and delay jitter is large. The problem is caused by network instability or limited network bandwidth. The soft terminal does not support the automatic speed ascending or descending policy. Therefore, the actual bandwidth of the network is lower than the terminal call bandwidth, and the image is stuck seriously.
2. Check the
network, the actual available bandwidth is only about 200K and the call
bandwidth is 1M. Therefore, the interface is stuck.
problematic client network, and ensure that the network actually has an uplink
and downlink bandwidth of more than 2M when it joins conference and call
bandwidth is 1M.
The audio and
video effects and dropped calls in the TE soft terminal conference are
generally caused by network reasons and configuration problems. It needs to focus
on intermediate firewall when configuration. And it is kindly advised to be
check information about the access network bandwidth of the soft terminal.