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Knowledge Base

SIM 1 slot in AR is faulty

Publication Date:  2020-01-30  |   Views:  148  |   Downloads:  0  |   Author:  o84119024  |   Document ID:  EKB1100045193

Contents

Issue Description

SIM card is not working on SIM slot 1 

Alarm Information

SIM is not working on SIM slot 1 

Handling Process

By pluging the SIM card in another LTE routerit's working fine ==> SIM slot 1 is faulty

Root Cause

SIM slot 1 is faulty

Solution

After confirming with customer,  since he is using only one SIM card, and this router model supports double-card single-standby so he is able to switchover the SIM card to the second SIM slot using the following command:


For your reference: sim switch to


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