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IP leasing is not happening

Publication Date:  2020-08-10  |   Views:  30  |   Downloads:  0  |   Author:  m84161601  |   Document ID:  EKB1100053420

Contents
Issue Description Handling Process Root Cause Solution

Issue Description

After customer configure  the DHCP.“option 43” . the IP leasing is not happening.

 Version:AC6508 V200R010C00SPC700

Handling Process

  1.Check the connective with AP and AC, Find the AC cannot ping the gateway of AP. The ping is working after  change some configuration on the  Cisco switch. 
   2. Change the option address on the DHCP pool,  then AP online normal.

option 43 hex 030b31302e33382e32312e3135

option 43 hex 030d3139322e3136382e3130302e31 //192.168.100.1

03 -- fixed
0d -- Length of the following character
2e -- .
0-9--- 30-39

For example

31---1

39—9

Root Cause

Configuration issue 

Solution

Change the option address and recover the connective with AP AC 
   option 43 hex 030b31302e33382e32312e3135
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