Faulty Disk Domain

Publication Date: 2020-10-29 | Views: 878 | Downloads: 0 | Author: k84081638 | Document ID: EKB1100058523

Contents

Issue Description Alarm Information Handling Process Root Cause Solution

Issue Description

After sudden DataCenter power down the OceanStor goes in faulty, and nothing worked as Disk Domain and LUNs goes faulty and too many Major alarms appeared

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Alarm Information

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Handling Process

1- first we collected OceanStor Logs using SmartKit to check

2- After checking OceanStor Logs we found DAE011 has no power input for DAE011, which makes the whole disk enclosure down.

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Root Cause

DAE011 has no power input for DAE011, which makes the whole disk enclosure down.

Solution

Power On DAE011 physically and after powering on the service was working normally and alarms cleared

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