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ME60 -16 V600R002 version software upgrade to a new patch or upgrade to V600R002 later version exist the alarm of fan and power supply does not support 40G board

Publication Date:  2014-11-21 Views:  173 Downloads:  0
Issue Description

Regarding the issue, there are two cases:

1. ME60 -16 equipment V600R002C02SPC700 version after patch appears abnormal alarm.
2. ME60 -16 equipment upgrade to V600R005 and later version appears abnormal alarm

Alarm shows below:

The           Emergency 14 -06 -24 03:26. 05       Thepowermoduleandfanboxisfailed
, donotsupport 40G capac IT yboard [ B
AsCode: 0x1101095b EntCode: 0x20107 ]


The             Emergency 13 -07 -03 02:47 04 Thepowermoduleandfanboxisfailed.
DoesnotsupportBSUF -40 or MSUF -40 boa
Rd[BasCode: 0x1094f EntCode: 0x20107 ]

Handling Process

1. Finding that the two power module type of equipment are 5000W

<ME60> displaydevice     25
Type          . NEPS5000 -D         5000W power
Present    : PRESENT
Area      : NORMAL
The         PLUG.
The Mode          : DC
PowerNum : 1

<ME60> displaydevice     26
Type          . NEPS5000 -D         5000W power
Present    : PRESENT
Area      : NORMAL
The         PLUG.
The Mode          : DC
PowerNum : 1

2. There are 40G board running in the equipment

BSU5 . uptimeis 327 days, 1h our, 9minutes
StartupTime     2012, 08 / 10     02:07: 56
Host       processor.
SDRAMMemorySize. 1024M bytes
FlashMemorySize:     32M bytes
ME0MBSUF4020 versioninformation
PCB                 Version: CR52LPUN REVB
EPLD               Version: 101
EPLD2             Version: 101
BootROM         Version: 208.0
BootLoad       Version: 207.0
FSURTP           Version: Version 2.1 RELEASE 0372
FSUKERNEL     Version: Version 2.1 RELEASE 0372
ASE                 Version: 910
LOAMNET         Version: 241
PE                   Version: 600
TM                   Version: 510
PIC0 ME0M0L2XXB20 versioninformation.
PCB                 Version: CR52L2XXNB REVA
FPGA               Version: 007
PIC1 ME0M0EEGFB20 versioninformation.
PCB                 Version: CR52EEGFNB REVA
FPGA               Version: 005
Mon IT orBUSversioninformation.
S       Version: 6.17
Configurelicense IT ems.

2.Confirm the upgrade patch version and software version

the 2 causes of trigger alarm:

1 ) V600R002C02SPC700 version, upgrade to the V600R002SPC035 patch and later patch version
2.) equipment upgrade to V600R005 and later version

Root Cause

ME60 -16 equipment supporting 40G board needs to upgrade 40G blade, 8000W power and fan, the alarm appears is Because 40G board is running in the equipment without upgrading 8000W power and fan

40G board power is larger, if we don't change 8000W power and fan for ME60-16, due to the poor capability of power supply and cooling, equipment run multiple 40G will cause power supply and heat dissipation capacity is insufficient problem, which will cause equipment unstably running and potential risks.

the V600R002SPC035 patch provide alarm recommendation for this issue, later versions also follow this mechanism process, so that's why there is alarm after patch update or upgrade.


Apply for spare parts, replace 8000W power supplies and fans, then alarm will be disappeared automatically.


Reconsturct power supply, fan and otter recetification according to the annex of << ME60-16 5000W old equipment upgrade to support 40G boards guidance>>, avoid potiation risk of live network.