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How to handle the failure in connecting to a Homedir share in the N8000 NIFS

Publication Date:  2012-07-18 Views:  264 Downloads:  0
Issue Description
The Windows 2003 SP2+the N8300 environment contains two Normal shares, one Homedir share, and three users (for example, users a, b, and c). User a logs in successfully, but user b fails to access shares and a message indicating insufficient permission is displayed.
Alarm Information
Handling Process
1. Check whether the N8300 is correctly configured and whether the NIFS service is normally started. Restart the NIFS service and retry the access to a Homedir share. If the access still fails, go to step 2.
2. Check whether quota management is configured for the Homedir and whether quota management is in disabled. If quota management is enabled and the Homedir shares still cannot be accessed, go to step 3.
3. As user a has accessed Homedir shares, clear the access records by either of the following methods. Method 1: Right-click My Computer, click Disconnect Network Drives, and select and delete corresponding NAS share. Method 2: Run the net use\\IP\directory name /delete command at the prompt. If Homedir shares still cannot be accessed, restart the client system or replace the client.
Root Cause
As NIFS is a Microsoft file sharing system, this problem is greatly related to the operating system and needs to be located step by step.
You are advised to strictly comply with the configuration guides during the configuration process.