No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>


To have a better experience, please upgrade your IE browser.


How to Troubleshoot the Fault that the ESM Fails to be Accessed?

Publication Date:  2012-07-23 Views:  379 Downloads:  0
Issue Description
After the ESM is installed in the V1300N system, run the service iNVS start command. The iNVS is started properly and is in the running state. The ESM fails to be accessed in the IE on a PC (the network connection between the PC and the V1300N is proper).
Manually starting the ISM also fails as it is prompted of inconsistent IP address.
Alarm Information
Handling Process
Run the reboot command to restart the device. The IP address will be consistent.
Root Cause
The ISM service of the iNVS is not started properly. The main cause is that the service network port IP address of the V1300N is changed, and the IP address in the ISM configuration is not updated in time and is inconsistent with the actual IP address.