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VPN client connection process prompted to start service failed

Publication Date:  2012-09-17 Views:  706 Downloads:  0
Issue Description
A large scale deployment of VPN CLIENT to terminal hosts ,found there is a failure that some terminal clients can not start ,prompted to start service failed.
Alarm Information
Handling Process
After system check, the VPN Client installation process has no error, but VPN Client system service doesn’t start-up. Start the VPN Client system service, troubleshooting.
Root Cause
1. Didn’t correct complete VPN CLIENT software installation.
2.Completed installation, VPN CLIENT service didn’t start-up.
If VPN Client didn’t start properly, then let it start by manual, also need the service set to start automatically.