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Cloud Computing Vdesktop6000 The method of launching the VDesktop installation with VM v1.0

Publication Date:  2013-05-29 Views:  370 Downloads:  5
Issue Description
Single Cloud C01SPC200 deployment. The service VM creation failed during VDesktop installation by SmartInstall at the stage of obtaining the configuration.
Alarm Information
When the VDesktop installation from VM is failed, there are 3 notifications “Failed to copy the file within the specified time” periodically with 10 minutes, and “The X.X.X.X can’t be reached” after that one.

Handling Process
1. Create the VM for VDesktop installation containing 2 NICs. The NIC 1 main IP address must be located in Service VLAN (VPC), and the NIC 1 additional IP address must be 169.254.x.x. The NIC 2 main IP address must be 169.254.x.x from DHCP.
2. The link between C Switch and blade’s Eth4, Eth5 NICs, and C Switch and aggregation switch must pass Management VLAN’s tagged frames.
3. Start the SmartInstall tool at created VM.
Root Cause
Suggested to use current configuration of VM’s NIC for automatic VDesktop installation by SmartInstall.