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There Is a Black Border on the Live Video Screen When You Exit the Full Screen Mode

Publication Date:  2015-06-26 Views:  478 Downloads:  0
Issue Description
Applicable Models:
This fault may occur on all IPC models.


There is a black border on the live video screen when you exit the full screen mode. There might be fragment images within the black border.
Handling Process
Step 1 Press F5 to refresh the web page.

Step 2 Check whether the fault is rectified.
  • If yes, no further operation is required.
  • If no, contact your service provider for assistance.
Root Cause
The possible cause is that the web browser is not refreshed in time.