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RH5885 V3 , server can not start booting using OS

Publication Date:  2015-06-29 Views:  549 Downloads:  0
Issue Description

Device : RH5885 


Symptom : server can not start booting using OS 

Alarm Information

Alarm :

Handling Process

Handling Process :

- we have asked our FSE to collect server logs.

- after we check the logs we found that there is an alarm remated to memeory

- this alarm will lead to services interruption , or the system breaks down or restarts

Root Cause

Root Cause : 

there is an uncorrectable error occurs on a DIMM


Solution :

problem solved after replacing the faulty memory with a good one.