National Research and Education Network
Education Cloud Data Center
Multi-Channel HD Telemedicine Solution
Over The Top/Multi-Tenant Data Center (OTT/MTDC)
Internet Exchange Point (IXP)
Internet Access Provider (IAP)
Design & Simulation
Planning & Analytics
Oil & Gas IoT
HPC & Operations Management
Digital Urban Rail
Retail Cloud Platform
Enterprise Data Center
Enterprise Cloud Communications
Network Management System
Buy from Huawei
If you want to get more information about your project, you can submit your information and we will contact you as soon as possible.
If your company has signed an eDeal contract with Huawei, please buy your required product/solution via the link below.
Buy from resellers
Search for a nearby reseller and get direct contact information.
Become a Partner
Resources and Support
Huawei Authorized Learning Partner
Huawei Authorized Information and Network Academy
Portal authentication is implemented from the Agile Controller for a wireless network but the end users are forced to reauthenticate after a period of time from the first authentication.
The Agile controller portal server provides a session timeout interval for mobile users (smartphones and tables) which is used as a mechanism of limiting the time a user can access the wireless resources. In the case of wireless PCs this mechanism is disabled by default and instead the web browser periodically sends a heartbeat message to the portal server (you can modify the heartbeat interval in Global Parameters ) in order to check the connectivity to the server. In the situation where the authentication page is closed on the wireless PC, the web browser cannot respond to the heartbeat message and the user may be forced to go offline after a period of time . The heartbeat session timeout interval is 10 minutes by default for PCs, hence if the the portal page is closed on a PC, the user will be disconnected after 10 minutes of inactivity and would not be able to access the resources any more afterwards.
To solve the problem where PCs are disconnected after the authentication page is closed, we can either enable the Wireless PC compatibility in the “ Configure Web Timeout Interval for Wireless Terminals” tab in order to use the same session timeout mechansim for PCs as for the mobile users or we can extend the heartbeat session interval in the “Configure Heartbeat Interval Parameters “ from 10 minutes to a larger value in order to increase the time the server can wait for a heartbeat message from the PCs.