Enhance Privileges
Enter a product serial number or contract number to enhance your privileges.
Associate your account with your company's account to enhance your privileges.
Keep up to date with the latest product documents, articles, and notifications.
Contact
Get 24/7 support from Huawei engineers or chatbots.
Ask experts, join the forum events, engage with peers in discussions and share knowledge.
Submit and check your service requests (SRs).
High-risk network change review for authorized service partners.
Service management for on-site work for authorized service partners.
Find and contact your nearest Technical Assistance Center (TAC).
Returns, License, Maintenance, DOA
Apply for and manage product licenses.
Check the status of Return Material Authorization (RMA) requests.
Check maintenance and warranty status by serial number.
Check the status of return and replacement requests for damaged and incorrect goods.
A unified platform for your company to manage equipment inventory, product documentation, and technical service requests.
More Information
Learn about Huawei's support service.
Get information about warranty terms applicable to Huawei Enterprise products.
This is a general policy and Huawei may have region-specific warranty policies.
Support