Recommended Tools

• eDesk

  For Datacom and security desktop platform

  Provide maintenance services for Huawei enterprise network devices and security devices.
• eService Client

  For server, Storage, Cloud computing

  IT Remote Maintenance expert.eService is a proactive service tool for customers of Huawei IT products by monitoring warnings in 24 hours.
• HedEx Lite

  For All Huawei products

  Manages after-sales documents of Huawei products, and supports search, download, auto upgrade, and feedback. Collects links for commonly used after-sales services, such as command or alarm search and trouble ticket online submission.
• Product/Feature Mapping Tool

  For Enterprise Network Product

  (For partners) Query network product or feature mapping between Huawei and other vendors(for reference only).
• SmartKit

  For Server, Storage, Cloud computing

  IT Products Tools Collection. Provides deployment, maintenance, upgrade tools platform for Huawei storage/server/cloud-computing products.
• eDesk-iUpgrade

  For iBox

  Support existing network equipment for batch upgrade operation and provide business check and comparison function before and after upgrade.
• Enterprise Communication Info Center

  For Enterprise Communication

  Provides all frequently-used tools, including info query and resource library.Suitable for Enterprise Communications,Integrated Communications Platform, Video Surveillance.
• EOM, EOFS and EOS Date Query Tool

  For Enterprise Network Product

  Obtain the EOM, EOFS, and EOS dates of network products and their software versions.

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• EC Smart Toolkit

  For Enterprise Cloud Communications

  EC Smart Toolkit is the unified management platform for Enterprise Communication tools, including tools management ,configuration management, online tools portal , feedback functions and so on, to help users obtain required tools fast.
• eDesk

  For Datacom and security desktop platform

  Provide maintenance services for Huawei enterprise network devices and security devices.
• eNSP

  For Datacom product simulation platform

  Help to simulate not only single router or switch device, but also large network of Huawei network products.
• eService Client

  For server, Storage, Cloud computing

  IT Remote Maintenance expert.eService is a proactive service tool for customers of Huawei IT products by monitoring warnings in 24 hours.
• HedEx Lite

  For All Huawei products

  Manages after-sales documents of Huawei products, and supports search, download, auto upgrade, and feedback. Collects links for commonly used after-sales services, such as command or alarm search and trouble ticket online submission.
• Product/Feature Mapping Tool

  For Enterprise Network Product

  (For partners) Query network product or feature mapping between Huawei and other vendors(for reference only).
• SmartKit

  For Server, Storage, Cloud computing

  IT Products Tools Collection. Provides deployment, maintenance, upgrade tools platform for Huawei storage/server/cloud-computing products.
• U2000 Upgrade Planning Assistant

  For iManager U2000

  You can query the upgrade and patch path planning online.
• WLAN Planner

  For WLAN

  Provide network plan for Wlan AP. Provide network plan functions for Huawei Wlan AP products , including signal simulation, AP calculation, report export , etc.
• Troubleshooting Insights

  For Enterprise Network Products

  A set of troubleshooting flows or steps to systematically diagnose, isolate, and repair faults and malfunctions in Network products and solutions.
• eDesk-iUpgrade

  For iBox

  Support existing network equipment for batch upgrade operation and provide business check and comparison function before and after upgrade.
• Storage 3D Interactive Product Display

  For Huawei Storage Products

  Explore Huawei storage hardware with gallery of high-resolution 360 degree panoramas.
• Storage Capacity Expansion Customization

  For Huawei Storage Products

  Provides networking design service and customized solutions for capacity expansion scenarios.
• Storage HyperMetro Scenario Customization

  For Huawei Storage Products

  Provides customized solutions for HyperMetro scenarios.
• Storage Installation & Basic Configuration Customization

  For Huawei Storage Products

  Your Customized Documentation Service for Hardware Installation and Basic Storage Service Configuration.
• Storage Knowledge Base

  For Huawei Storage Products

  Quickly query and export typical fault cases of storage products.
• Storage REST Example

  For Huawei Storage Products

  Entry-Level Demonstration of REST for You.
• Storage Spare Parts Checker

  For Huawei Storage Products

  For users to query information about spare parts of storage products sold independently.
• Enterprise Communication Info Center

  For Enterprise Communication

  Provides all frequently-used tools, including info query and resource library.Suitable for Enterprise Communications,Integrated Communications Platform, Video Surveillance.
• IP Scale-out Network Labels

  For storage products

  Identify locations of cable interface in different scenarios ,generate labels for corresponding cables.