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2.2 TC-A2102 The KVM Over IP Fails to Be Authenticated Because of the ISM Security Mechanism

Publication Date:  2012-07-18 Views:  367 Downloads:  0
Issue Description
Related information about the product and version: the T3200 and T3500 G2.
After starting the KVM on the ISM interface, the following dialog box is displayed, as shown in Figure 2-3.
Figure 1-1 Authentication fails
Alarm Information
Handling Process
Log out of the ISM and then re-log in. If the authentication still fails, contact technical support engineers.
Root Cause
Due to the ISM security mechanism, if the ISM has not been operated for more than 20 minutes, starting the KVM fails.