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VRC Control Installation Program Is Unavailable

Publication Date:  2015-06-29 Views:  366 Downloads:  0
Issue Description
During screen inspection, the CMS system displays a window that notifies an inspector of downloading the VRC control. The inspector clicks Download, but the VRC control installation program is not displayed.
Handling Process
Download the CMS security certificate from the CMS login page and install it following the guide, as shown in Figure 9-1. (To obtain the guide, click Help in the upper right corner of the CMS login page.)
Figure 9-1 Downloading the CMS security certificate
Root Cause
The CMS security certificate is not installed so that the VRC control installation program cannot be displayed.