PRODUCTS

Products on the HiKnow App covers the switch, security, SDN controller, access network,transmission network, wireless LAN, and server. Documents, cases, videos, and notices for these products can be quickly accessed at your fingertips, no matter where you are.

Overview

Products of the HiKnow App has a clear layout and covers a wide range of products.

You can quickly search for products by product model and keyword.
You can also search for products by using the product category navigation.
You can view Product Info, Cases, and Videos of the desired product, view tools related to the product, or seek help from iKnow and Service Hotline.
You can also access Product Support Homepage by one tap.

Usage

The following uses the S12700 switch as an example to describe how to use this function:

Ⅰ Method 1:

Step 1

Log in to the HiKnow App. Tap Products on the homepage to access the product support center.

Step 2

Choose Switches > S12700 to view all the documents related to the S12700.

Ⅱ Method 2:

Step 1

Log in to the HiKnow App. Tap Products on the homepage to access the product support center.

Step 2

On the displayed page, enter the keyword S12700 in the search box, or scan the bar code of the S12700 to view all related documents.

Videos