MY SUBSCRIPTIONS AND FAVORITES

By setting Technical Support Subscription, you can quickly view updates of documents, cases, and bulletins of subscribed products; by setting Favorites, you can add your favorite documents, software, and videos for quick access.

Overview

On the Huawei enterprise support website, you can click Add/Modify Subscriptions to set your subscriptions so that you can track and view updates of your favorite products in time. You can also add your favorite product documents to Favorites for quick access.

By choosing My Subscription & Favorite > Technical Support Subscription, you can filter Products or Subcategories to find desired information.

Product information of your subscribed products is displayed in the Product, Resource Name, Subcategory, and Update Date lists.

On the Favorites page, you can view, download, or unfavorite documents.

Usage of My Subscriptions

Step1

Log in to the website and click My Huawei.

Step2

Choose My Subscriptions & Favorites > Technical Support Subscription from the left navigation pane and click Add/Modify Subscriptions on the right side of the page.

Step3

Follow the step-by-step guide to finish Subscription process.

After subscription, click Go to My Subscription to view the lasted product bulletins, security notification, troubleshooting cases, software or related records.

Usage of Favorites

(1)Adding Favorites

Step1

Log in to the Huawei Enterprise Technical Support Website (support.huawei.com/e).

Step2

Open a document, troubleshooting case, bulletin, or tool and click Favorite to add it to your Favorites.

(2)Viewing Favorites

Step1

Log in to the website and click My Huawei.

Step2

Choose My Subscriptions & Favorites > Favorites from the left navigation pane.