TOOLS

The Tools page of the Huawei Enterprise Technical Support website provides more than 100 tools for you to conveniently search for, download, and use, which can quickly improve your work efficiency.

Overview

The Tools page covers all tools of six product lines, including Enterprise Network, Enterprise Data Center, Intelligent Computing, and Network Energy, in nine application scenarios such as Planning & Design and Installation. You can use online tools such as Alarm Query Tool and Command Query Tool, and quickly search for and download software tools such as eDesk and HedEx Lite.

You can click Tools on the homepage of Huawei Enterprise Technical Support website to access the Tools page.

Filter desired tools by product line and application scenario.

Enter keywords to search for desired tools.

Usage

Ⅰ、Search for and Download Tools

Step 1

Log in to the Huawei Enterprise Technical Support website and click Tools.

Step 2

Filter tools by product line and application scenario. For example, when you need to search for tools related to the enterprise data center, planning and design, select Enterprise Data Center as the product line and select Planning & Design as the application scenario.

Step 3

Click a tool name to go to the tool details page. For example, click HedEx Lite. The following page is displayed.

If you have no permission to download tools, upgrade your account and download again. For details about how to upgrade your account, see Help > Account.

Ⅱ、Command Query Tool & Alarm Query Tool

As online tools, Command Query Tool and Alarm Query Tool enable you to quickly find the detailed command and alarm information.

Prerequisite: Only registered users have the permission to use Command Query Tool and Alarm Query Tool.

1.Command Query Tool

Step1

Log in to the Huawei Enterprise Technical Support Website. Click Tools on the homepage to access the Tools page.

Step2

Choose General Query, and click Command Query Tool under All Tools.

Step3

On the displayed page, you can click All or enter a product name (autocomplete is supported).

Step4

(Optional) Enter keywords of the command name, function, or format. Wildcard search is supported. For example, enter di*lay for display, and enter display * route for display IP route.

Step5

Click Search.

2.Alarm Query Tool

Step1

Log in to the Huawei Enterprise Technical Support Website. Click Tools on the homepage to access the Tools page.

Step2

Choose General Query, and click Alarm Query Tool under All Tools.

Step3

On the displayed page, you can click All or enter a product name (autocomplete is supported).

Step4

(Optional) Enter keywords of the alarm name or description. Wildcard search is supported.

Step5

Click Search.

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FAQ