【FAQ】What can you do when HedEx Lite is not working?

Alex.Ming
Alex.Ming  Platinum  (1)
2 years 1 month ago  View: 3207  Reply: 1

If you encountered a problem like one of the following when you use HedEx Lite :

20171211175203904001.png

20171211174858407001.png
20171211175039687001.png

20171211174656497001.png

171955w8516jc61icu6za8.png

That's maybe something wrong of the one you use,you can try download and use a new one:

http://support.huawei.com/carrier/hdxDownload

And please extract it to your PC before you use it. 20171211175248380001.jpg

 

This post was last edited by Alex.Ming at 2019-09-05 17:21.
user_3090219
user_3090219  Jackeroo 
1 year 8 months ago
after downloading the new HEDEX open the old directory and backup the file D:\HedEx Lite\bin\libraries
and than delete all the old HEDEX file and install the new one 

20171211175248380001.jpg

then copy libraries
to  D:\HedEx Lite\bin\libraries
and logging and refresh browser several time to get the libraries back if not open them from the directory