Unabe to use cloud download via a proxy server

user_3115049
user_3115049  Jackeroo  (1)
1 year 10 months ago  View: 1518  Reply: 1

Hi,

 

We are receiving the following error message when on our corporate network via proxy when searching for content.

 

 

but when accessing directly it allows we are successful

 

 

Our proxy team have advised that the application is not utilising the proxy for some of it's connectivity, they checked every request made by your ip whilst connected via 147.149.2.73 and nothing was blocked of experienced a remote server issue<?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-comfficeffice" />

Has anyone had any issues similar to this

Alex.Ming
Alex.Ming  Platinum 
1 year 7 months ago
seems something wrong of the proxy,maybe you can try another proxy.