Fingerprint does not work

user_3280791
user_3280791  Jackeroo  (1)
9 months 15 days ago  View: 4988  Reply: 2
Hi
the fingerprint on Huawei y9 2019 does not work and it is missing from the parameter, is what it has a solution is what the hardware problem or software. thank you so much
user_3281473
user_3281473  Jackeroo 
9 months 14 days ago
Make Reset for device and it will run again
user_3281295
user_3281295  Jackeroo 
9 months 14 days ago
Do factory reset