No.: EOS-NW-2011-464-Global
Date format: 12/31/2011
Subject: Huawei N2000 DMS V500R003Release EOS Announcement


Dear Customers,

Huawei announces the end of life of N2000 DMS V500R003 Release.

Customers will continue to receive patches for the N2000 DMS V500R003 release until Dec. 31, 2012 (EOFS);

Customers will continue to receive support from Huawei for this release until June 30, 2013 (EOS). Please note that service calls for this product that are made after the EOS date will be regrettably declined by Huawei. Meanwhile, FAQ will continue to be available for your browsing and download for another year, from the product EOS date.

The below table describes the end of life milestones for this release.


Milestone Definition Date
EOFS End of Full Support. After the EOFS, R&D will not develop the patch software. Dec. 31, 2012
EOS End of Service & Support. It refers to the last date of the service. After the EOS date, Huawei does not provide any service for the product. June 30, 2013

Huawei would like to advise that you move or upgrade your products to the newer version/release in order to continue and enjoy Huawei's high level service. Attached are recommended versions that are still supported by Huawei.


Version Planned End Of Full Support Date(EOFS) Planned End Of Service Date(EOS)
U2000 V100R006 Dec. 31, 2014 June. 30, 2015

Huawei assures that this announcement is helpful for you to plan your future networks. Huawei hopes that this measure will not affect the existing service relation. We are consistently dedicated to providing you with other excellent products and services. If you have any question, please contact your Huawei account manager and/or Local Channels Partner.

Huawei Technologies Co., Ltd.