End of Service & Support Announcement for HDP3500 V200R001

No.: EOS-XX-2014-xx-Global

Date: 2014-12-31

Subject: End of Service & Support Announcement for HDP3500 V200R001

Dear Customers,

Huawei announces the end of life of HDP3500 V200R001.

Customers will continue to receive support from Huawei for the HDP3500 V200R001 until December 31, 2016 (Product EOS). Please note that service calls for this product that are made after the EOS date will be regrettably declined by Huawei. Meanwhile, FAQ will continue to be available for your browsing and download for another year, from the product/release EOS date.

Table1 describes the end of life milestones, definitions, and dates for HDP3500 V200R001.

Table1 End of life milestones and dates for HDP3500 V200R001

Milestone

Definition

Date

EOM

End of Marketing. The EOM date is the
date from which the acceptance of the
POs for new deployments and capacity
expansions will be rejected. The product
is not sold any longer after the date.

December 31, 2012

EOS

End of Service and Support. After the EOS,
Huawei does not provide software problem
 analysis services.

December 31, 2016

Huawei suggests that you use the replacement product, which has similar features and capabilities but optimized functions. We will continue to provide high-level services for your new product.

Table2 Replacement release

End of Life Product

Replacement Product

HDP3500 V200R001

HDP3500E V100R003

 

Table3 Replacement Product end of life milestones

Milestone

Date

Note

EOM

June 30, 2015

Planned

EOS

June 30,2018

Planned

 

Hopefully this announcement can help you plan your future networks. This measure will not affect the existing service relationship and quality. We are consistently dedicated to providing you with other excellent products and services. If you have any questions, please contact your Huawei account manager.

 

For more information about the Huawei lifecycle strategy, please go to http://www.huawei.com/en/ProductsLifecycle/index.htm

 

 

 

Huawei Technologies Co., Ltd.
December 31, 2014