产品版本生命周期里程碑公告

 Huawei eSpace Contact Center V200R001C02 Version End of Life Announcement

Date formatAug 22, 2015

SubjectEnd of life Announcement for Huawei eSpace Contact Center V200R001C02 Version

 

 

Dear Customers,

To help you discern market changes and adapt to technology development and innovation, Huawei announces the milestone of Huawei eSpace Contact Center V200R001C02 version.

End of Life Milestones and Dates for eSpace Contact Center V200R001C02 Version

Milestone

Definition

Date

EOM

End of Marketing. The EOM date is the date from which the acceptance of the PO (including new and expansion offices) is rejected. The product is not sold any longer after the date.

Dec 31, 2014

EOFS

End of Full Support. After the EOFS, R&D will not develop the patch software.

June 30, 2016

EOS

End of Service & Support. After the EOS date, Huawei does not provide problem report analyses for software.

Dec 31, 2016

 

Huawei would like to advise that you move or upgrade your products to the newer version/release in order to continue and enjoy Huawei’s high level service. The recommended replacement for eSpace Contact Center V200R001C02 is eSpace Contact Center V200R001C50

 

Table 2 Replacement product/release

End of Life release

Replacement release

eSpace Contact Cetner V200R001C02

eSpace Contact Cetner V200R001C50

 

 

Huawei assures that this announcement is helpful for you to plan your future networks. Huawei hopes that this measure will not affect the existing service relation. We are consistently dedicated to providing you with other excellent products and services. If you have any question, please contact your Huawei account manager and Local Channels Partner.

 

For more information about the Huawei lifecycle strategy, go to http://support.huawei.com/enterprise/news

 

 

 

 

Huawei Technologies Co., Ltd. 

Aug 22, 2015