EOFS/EOS Announcement for Huawei NE5000E V300R007 Release

Dear Customers,

To help you better cope with challenges brought by market changes and technological innovations, Huawei hereby informs you of the milestones in the life cycle of NE5000E V300R007 Release. Hopefully this information can give you a reference on making future network development plans.

The full support for Huawei NE5000E V300R007 Release will be stopped on December 31, 2018. After that day, No patch will be released for rectifying NE5000E V300R007 Release software defects.

The service of the NE5000E V300R007 Release will be stopped from December 31, 2018. After that day, Huawei no longer provides any services related to NE5000E V300R007 Release. (including the service hotline). However, during the period of one year from the day December 31, 2018, you may visit http://support.huawei.com to search or download the FAQ and resolved problem cases related to NE5000E V300R007 Release.

Table1 describes the end of life milestones, definitions, and dates for NE5000E V300R007 Release.

Table1 End of life milestones and dates for NE5000E V300R007 Release

Milestone

Definition

Date

EOM

End of Marketing. The EOM date is the date from which the acceptance of the POs for new deployments and capacity expansions will be rejected. The release is not sold any longer after the date.

December 31,2013

EOFS

End of Full Support. After the EOFS, R&D  will not develop patches for the software version.

December 31, 2018

EOS

End of Service and Support. After the EOS, Huawei does not provide software problem analysis services.

December 31, 2018

Hopefully this announcement can help you plan your future networks. This measure will not affect the existing service relationship and quality. We are consistently dedicated to providing you with other excellent products and services. If you have any questions, please contact your Huawei account manager.

For more information about the Huawei lifecycle strategy, please go to http://www.huawei.com/en/ProductsLifecycle/index.htm

Huawei Technologies Co., Ltd.

December 31,2017