End of Service & Support Announcement for OceanStor Dorado5100

Dear Customers,

To help you better cope with challenges brought by market changes and technological innovations, Huawei hereby informs you of the milestones in the life cycle of OceanStor Dorado5100. Hopefully this information can give you a reference on making future network development plans.

The service of the OceanStor Dorado5100 will be stopped from December 31, 2021. After that day, Huawei no longer provides any services related to the OceanStor Dorado5100 (including the service hotline). However, during the period of one year from the day December 31, 2021, you may visit http://support.huawei.com to search or download the FAQ and resolved problem cases related to the OceanStor Dorado5100.

Table1 describes the end of life milestones, definitions, and dates for OceanStor Dorado5100.

Table1 End of life milestones and dates for OceanStor Dorado5100





End of Marketing for new site. The EOM (newsite) date is the date from which the acceptance of the POs for new deployments will be rejected. The product is not sold any longer after the date.

December 31, 2016


End of capacity expansion marketing. After the EOM (component) date, the capacity expansion of the product will be rejected.

December 31, 2018


End of Service and Support. After the EOS,
Huawei does not provide software problem
 analysis services.

December 31, 2021

Huawei suggests that you use the replacement product, which has similar features and capabilities but optimized functions. We will continue to provide high-level services for your new product.

Table2 Replacement product

End of Life Product

Replacement Product

OceanStor Dorado5100

OceanStor Dorado V3


Hopefully this announcement can help you plan your future networks. This measure will not affect the existing service relationship and quality. We are consistently dedicated to providing you with other excellent products and services. If you have any questions, please contact your Huawei account manager.


For more information about the Huawei lifecycle strategy, please go to http://www.huawei.com/en/ProductsLifecycle/index.htm




Huawei Technologies Co., Ltd.
December 31, 2017