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FusionServer Pro Rack Server iBMC Alarm Handling 50

Error Code Handling

Error Code Handling

The error code displayed on the fault diagnosis LED on the front panel of a server indicates a hardware fault of the server. This topic describes the error codes and the procedure of rectifying faults.

Context

When a key component is faulty, the server fault diagnosis LED displays an error code to facilitate fault locating.

Generally, the fault diagnosis LED is located on the front panel of the server. For details about its position, see the user guide of the server you use.

The following servers support the fault diagnosis LED:
  • RH1288 V3, RH2288 V3, RH2288H V3, RH5885 V3, 5288 V3
  • 1288H V5, 1288X V5, 2288 V5, 2288C V5, 2288H V5, 2288X V5, 2298 V5, 2488 V5, 2488H V5, 5288 V5, 5288X V5, 5885H V5, 2288X V5(VC)
  • 1288H V6, 2288H V6-16DIMM, 2288H V6-32DIMM, 5288 V6, 2488H V6

Procedure

  1. View the error code on the fault diagnosis LED.

    For details about the error codes, see the Error Code column in Table 2-1, Table 2-2, and Table 2-3.

  2. Log in to the iBMC WebUI of the server, and locate the alarm based on the error code.
  3. Rectify the fault.
  4. After the fault is rectified, check that the error code is no longer displayed on the fault diagnosis LED.

Error Code Reference

Table 2-1 Error code reference of V3 servers

Module

Error Code

Fault Description

-

---

The server is operating properly.

LED

888

Default display of the LED when there is no input.

NOTE:

This error code is displayed when CPLD is not input during the iBMC initialization or no other error code is input when the iBMC is abnormal.

CPU

C0N

NOTE:

N indicates the serial number of the CPU.

CPU N or a peripheral component is malfunctioning or faulty.

DIMM

XYZ

NOTE:

XYZ indicates the serial number of the DIMM.

DIMM XYZ is malfunctioning or faulty.

XYF

NOTE:

X indicates the serial number of the CPU, and Y indicates the serial number of the CPU channel.

The channel Y of CPU X is malfunctioning or faulty.

Temperature

A00

The air inlet temperature is out of the operating temperature range of the server.

A0N

NOTE:

N indicates the serial number of the CPU.

The temperature of CPU N is out of its operating temperature range.

Power supply unit (PSU)

P0N

NOTE:

N indicates the serial number of the PSU.

PSU N is malfunctioning or faulty.

Fan module

F0N

NOTE:

N indicates the serial number of the fan module.

Fan module N is malfunctioning or faulty.

Mainboard

b01

The power supply to the mainboard is abnormal.

b02

The RAID controller card is malfunctioning or faulty.

b03

Communication with the RAID controller card lost.

L01

The cable is not securely or correctly connected.

E01

The CMOS battery is abnormal.

Hard disk

HXY

NOTE:

XY indicates the slot number of a front or built-in hard disk.

The hard disk in slot XY is malfunctioning or faulty.

HAN

NOTE:

N indicates the slot number of the rear hard disk.

The rear hard disk in slot AN is malfunctioning or faulty.

HbN

NOTE:

N indicates the slot number of the rear hard disk.

The rear hard disk in slot BN is malfunctioning or faulty.

dXY

NOTE:

XY indicates the slot number of the rear hard disk.

The rear hard disk in slot XY is malfunctioning or faulty.

LOM

n01

The LAN on motherboard (LOM) is malfunctioning or faulty.

PCIe card

q0N

NOTE:

N indicates the serial number of the PCIe card.

The PCIe card in slot N is malfunctioning or faulty.

Drive backplane

bP1

The power supply to the front drive backplane is abnormal.

bP2

The power supply to the built-in drive backplane is abnormal.

bP3

The power supply to the rear drive backplane is abnormal.
Table 2-2 Error code reference of V5 servers

Module

Error Code

Fault Description

-

---

The server is operating properly.

LED

888

Default display of the LED when there is no input.

NOTE:

This error code is displayed when CPLD is not input during the iBMC initialization or no other error code is input when the iBMC is abnormal.

CPU

C0N

NOTE:

N indicates the serial number of the CPU.

CPU N or a peripheral component is malfunctioning or faulty.

DIMM

XYZ

NOTE:

XYZ indicates the serial number of the DIMM.

DIMM XYZ is malfunctioning or faulty.

XYF

NOTE:

X indicates the serial number of the CPU, and Y indicates the serial number of the CPU channel.

The channel Y of CPU X is malfunctioning or faulty.

Temperature

A00

The air inlet temperature is out of the operating temperature range of the server.

A0N

NOTE:

N indicates the serial number of the CPU.

The temperature of CPU N is out of its operating temperature range.

Power supply unit (PSU)

U00

The standby power supply is abnormal.

U10

The non-standby power supply is abnormal.

UCN

NOTE:

N indicates the serial number of the CPU.

CPU N is malfunctioning or faulty.

UP0

The PCH power supply is abnormal.

P0N

NOTE:

N indicates the serial number of the PSU.

PSU N is malfunctioning or faulty.

Fan module

F0N

NOTE:

N indicates the serial number of the fan module.

Fan module N is malfunctioning or faulty.

Mainboard

b01

The power supply to the mainboard is abnormal.

b02

The RAID controller card is malfunctioning or faulty.

b03

Communication with the RAID controller card is lost.

L01

The cable is not securely or correctly connected.

E01

The CMOS battery is abnormal.

Hard disk

HXY

NOTE:

XY indicates the slot number of a front or built-in hard disk.

Hard disk XY is malfunctioning or faulty.

HAN

NOTE:

N indicates the slot number of the rear hard disk.

The rear hard disk in slot AN is malfunctioning or faulty.

HbN

NOTE:

N indicates the slot number of the rear hard disk.

The rear hard disk in slot BN is malfunctioning or faulty.

dXY

NOTE:

XY indicates the slot number of the rear hard disk.

The rear hard disk in slot XY is malfunctioning or faulty.

LOM

n01

The LOM is malfunctioning or faulty.

PCIe Card

q0N

NOTE:

N indicates the serial number of the PCIe card.

PCIe card N is malfunctioning or faulty.

Drive backplane

bP1

The power supply to the front drive backplane is abnormal.

bP2

The power supply to the built-in drive backplane is abnormal.

bP3

The power supply to the rear drive backplane is abnormal.
Table 2-3 Error code reference of V6 servers

Module

Error Code

Fault Description

-

---

The server is operating properly.

LED

888

Default display of the LED when there is no input.

NOTE:

This error code is displayed when CPLD is not input during the iBMC initialization or no other error code is input when the iBMC is abnormal.

CPU

C0N

NOTE:

N indicates the serial number of the CPU.

CPU N or a peripheral component is malfunctioning or faulty.

DIMM

XYZ

NOTE:

XYZ indicates the serial number of the DIMM.

DIMM XYZ is malfunctioning or faulty.

XYF

NOTE:

X indicates the serial number of the CPU, and Y indicates the serial number of the CPU channel.

The channel Y of CPU X is malfunctioning or faulty.

Temperature

A00

The air inlet temperature is out of the operating temperature range of the server.

A0N

NOTE:

N indicates the serial number of the CPU.

The temperature of CPU N is out of its operating temperature range.

Power supply unit (PSU)

U00

The standby power supply is abnormal.

U10

The non-standby power supply is abnormal.

UCN

NOTE:

N indicates the serial number of the CPU.

CPU N is malfunctioning or faulty.

UP0

The PCH power supply is abnormal.

P0N

NOTE:

N indicates the serial number of the PSU.

PSU N is malfunctioning or faulty.

Fan module

F0N

NOTE:

N indicates the serial number of the fan module.

Fan module N is malfunctioning or faulty.

Mainboard

b01

The power supply to the mainboard is abnormal.

b02

The RAID controller card is malfunctioning or faulty.

b03

Communication with the RAID controller card is lost.

L01

The cable is not securely or correctly connected.

E01

The CMOS battery is abnormal.

Hard disk

HXY

NOTE:

XY indicates the slot number of a front or built-in hard disk.

Hard disk XY is malfunctioning or faulty.

HAN

NOTE:

N indicates the slot number of the rear hard disk.

The rear hard disk in slot AN is malfunctioning or faulty.

HbN

NOTE:

N indicates the slot number of the rear hard disk.

The rear hard disk in slot BN is malfunctioning or faulty.

dXY

NOTE:

XY indicates the slot number of the rear hard disk.

The rear hard disk in slot XY is malfunctioning or faulty.

LOM

n01

The LOM is malfunctioning or faulty.

PCIe Card

q0N

NOTE:

N indicates the serial number of the PCIe card.

PCIe card N is malfunctioning or faulty.

Drive backplane

bP1

The power supply to the front drive backplane is abnormal.

bP2

The power supply to the built-in drive backplane is abnormal.

bP3

The power supply to the rear drive backplane is abnormal.
Translation
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Update Date：2024-11-13
Document ID：EDOC1000054724
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