FusionSolar App User Manual

What Can I Do If Active Alarms Are Abnormal After All Inverter Data Is Cleared?

What Can I Do If Active Alarms Are Abnormal After All Inverter Data Is Cleared?

Symptom

After you choose Restore defaults > Clear All Data for an inverter and access the Homepage > Alarm screen of the SmartLogger, the inverter active alarms cannot be automatically cleared. After the alarms are manually cleared, the alarm information cannot be found in the historical alarm list.

Solutions

  1. Delete the inverter whose data has been cleared.
    1. Log in to the FusionSolar SmartPVMS and choose Monitoring > Monitoring > Device Management.
    2. Search for the inverter, select it, and click Deleted to delete the inverter as prompted.
  2. Add the inverter again.
    1. Connect to the SmartLogger on the app and log in to the local commissioning screen of the device.
    2. Select Monitor and tap Search to add the inverter.
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Update Date:2025-07-31
Document ID:EDOC1100096889
Views:740608
Downloads:21582
Average rating:2.97Points

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