FusionSolar App User Manual
FAQs
- Handling a Network Exception When a User Logs In to App
- What Do I Do If the Message "The User Does Not Exist or the Password Is Incorrect" Is Displayed During Login?
- Troubleshooting the No Data Fault After a User Logs In to App
- What Can I Do If I Cannot Receive the Verification Code?
- What Can I Do If the Update Fails After a New Version Is Detected on an Android Phone?
- How Do I Reset the Default Password of a Charger Using an RFID Card When I Forgot the Password?
- What Should I Do If an Offline or Faulty Charger Is Displayed in the Plant After the Charger Is Replaced?
- Why Is the Charger Displayed as Offline in the Management System after Factory Settings Are Restored?
- Why Is the Pairing Request Displayed Twice During Bluetooth Pairing?
- How Do I Obtain a Registration Code?
- How Do I Navigate to the Device Local Commissioning Screen?
- What Should I Do If My Android/HarmonyOS Phone Fails to Connect to the WLAN After I Scan the QR Code?
- What Should I Do If My iOS Phone Fails to Connect to the WLAN After I Scan the QR Code?
- What Can I Do If the System Prompts Me to Reconnect to the Charger's WLAN Hotspot During Quick Settings?
- What Should I Do If the Device Is Disconnected from the App When I Switch the Local Commissioning Screen to the Background?
- How Can I Delete the Offline Legacy Devices in the FusionSolar SmartPVMS After I Use a New SmartGuard?
- What Can I Do If the Password Is Incorrect When I Connect to the Charger WLAN?
- How Do I Connect to a Charger When I Cannot Log In to the FusionSolar App Due to Poor Network Connection?
- What Should I Do If the App Cannot Identity the Charger?
- How Does an Owner View the Energy Yield Data?
- What Can I Do If the Network Connection Is Abnormal?
- Upgrading the Charger Software Version
- What Should I Do If the Update Package Obtained from an iPhone Cannot Be Selected on the Update Screen?
- What Can I Do If the Upgrade Package Fails to Be Imported?
- How Do I Download Optimizer Logs from the SmartLogger?
- Why Is the Display of Some Screens Incomplete or Abnormal After I Enlarge the Font Size on My Phone?
- What Should I Do If the Charging Connector Cannot Be Removed From the Charger?
- What Is the Difference Between Electricity Price Coefficient and Amount-based Surcharge?
- What Is the Configuration of Time Segments in a Day?
- What Is Tiered Pricing?
- What Can I Do If the Registration Link Cannot Be Accessed During Account Registration?
- What Can I Do If a Blank Screen Is Displayed When I Sign an Agreement on an Android Phone?
- What Can I Do If Active Alarms Are Abnormal After All Inverter Data Is Cleared?
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