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Recommended Tools

  • For Datacom and security desktop platform
    Provide maintenance services for Huawei enterprise network devices and security devices.
  • For All Huawei products
    Manages after-sales documents of Huawei products, and supports search, download, auto upgrade, and feedback. Collects links for commonly used after-sales services, such as command or alarm search and trouble ticket online submission.
  • For Enterprise Network Products
    A set of troubleshooting flows or steps to systematically diagnose, isolate, and repair faults and malfunctions in Network products and solutions.
  • For Enterprise Communication
    Provides all frequently-used tools, including info query and resource library.Suitable for Enterprise Communications,Integrated Communications Platform, Video Surveillance.

All Tools

  • For Datacom and security desktop platform
    Provide maintenance services for Huawei enterprise network devices and security devices.
  • For All Huawei products
    Manages after-sales documents of Huawei products, and supports search, download, auto upgrade, and feedback. Collects links for commonly used after-sales services, such as command or alarm search and trouble ticket online submission.
  • For Enterprise Network Products
    A set of troubleshooting flows or steps to systematically diagnose, isolate, and repair faults and malfunctions in Network products and solutions.
  • For Enterprise Communication
    Provides all frequently-used tools, including info query and resource library.Suitable for Enterprise Communications,Integrated Communications Platform, Video Surveillance.
  • For Transport Network Product
    One-stop board replacement query allows you to use the board name or BOM to query detailed information of a board and its substitutes (if available), including EOM information and the substitution conditions.
  • For Transport Network Product
    Quick one-stop computation for common formulas and unit conversion
  • For Huawei Cloud Computing Products
    Online learning resources to help field service engineers and channel partners understand and operate Huawei Cloud Computing products and solutions.
  • For Transport Network Product
    One-click customization of industry-specific delivery solutions.
  • For CloudEngine Series Switch
    Provides the guideline of interface splitting for CE-switches .
  • For Huawei Switch Products
    Generate step by step instructions to configure, install, and maintain iStacks, CSS cards, and SVF functions for S and CE series of switches.
  • For Enterprise Cloud Communications
    Provides a troubleshooting assitant to help users diagnose and rectify faults in a step-by-step manner.