2067

Faulty power collector

Major

1

The power meter communication is interrupted.

2

The CT is disconnected from the meter.

3

The PT is disconnected from the meter.

1

1. Check whether the configured power meter model is the same as the actual model.
2. Check whether the communications parameters for the power meter are the same as the RS485 configurations of the device.
3. Check whether the power meter is powered on and whether the RS485 communications cable is connected correctly.
4. Check whether the power supply to the power meter is abnormal due to a power grid failure.

2

Check whether the CT is correctly connected to the meter.

3

Check whether the PT is correctly connected to the meter.